Available Opportunities 

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As a family owned and operated company our mission is to provide outstanding service to our clients and guests. Our business is based on creating and delivering exceptional experiences by selecting hard working, attentive, and organized hospitality professionals to join our team. We are dedicated to a culture that is focused on both client and team member satisfaction.

Please email a copy of your resume and cover letter to chelsea@themaxwellraleigh.com and include the job title you are applying for in the subject line. Due to the volume of applications we receive, we are only able to contact the applicants strongly being considered for a position.  
 

venue concierge

We are seeking a hard working individual with extensive wedding experience to lead our ‘day-of’ event operations. As Venue Concierge you’ll be responsible for overseeing each event and upholding company standards of guest service. This role is vital to the success of every event we host. On-going responsibilities include managing and directing bar and custodial staff as well as directing and assisting guests, vendors, and clients as needed. Full and part time roles available.

Essential Duties & Responsibilities
• Serve as the on-site venue representative for vendors, clients, and guests
• Respond to customer service questions and/or concerns as needed
• Welcome and coordinate arrival of clients, VIP guests, vendors, and other deliveries
• Ensure venue is set according to the floorplan and remains clean and functional throughout the event
• Ensure venue team members have proper uniforms and look neat/presentable
• Conduct pre-event meeting to review protocol and communicate event details with the venue team
• Follow open and closing standard procedures before and after each event
• Oversee the bar team, venue attendants, and security to ensure quality service and guest safety
• Identify and communicate problem areas during or after the event to Leadership.
• Coordinate the checkout of all event employees leaving in orderly fashion

Qualifications & Requirements
• At least two years of experience in the wedding, events, or hospitality industry required. Planning or venue experience in a demanding environment is strongly preferred.
• Associates degree or equivalent combination of education and experience required.
• A strong sense of urgency; self-directed with the ability to problem solve with little direction.
• An outgoing personality and outstanding communication skills
• Ability to work well under pressure and multitask in a fast paced environment
• Demonstrated ability to coach, motivate, and lead a team
• Strong commitment to a high level of service and quality standards
• Awareness and compliance with ABC liquor laws. Bartending or bar management experience is a big plus
• ServeSafe or ABC Safety training is required for this position but the course can be taken during job training if the candidate accepts the role
• Weekend and evening availability is required

Physical Qualifications
• Ability to walk or stand for prolonged periods
• Requires bending, stooping, reaching up and may involve lifting up to 80 pounds
• Must be able to work in all types of weather conditions


venue attendant

The Venue Attendant is responsible for the overall cleanliness of all areas of the facility to ensure a positive guest experience. This position is involved with the set up, placement and arrangement of table, chairs, and other furniture for events. Close attention to detail and accuracy of set ups is an essential skill for this role. As a member of the facility team, you’ll be responsible for setting up and breaking down events, and upholding The Maxwell standards of guest service, public health, and safety.

This position requires considerable physical activity on a continuous basis throughout the shift. Hours vary by event schedule, though an average shift may be 6-8 hours, 2-3 days/week. Availability for nights and weekends is required. This job is perfect for someone seeking extra income, and who wants a flexible schedule.

Essential Duties & Responsibilities
• Thoroughly clean and sanitize restrooms, venue floor and windows
• Stock restrooms with amenities and proper supplies/paper products
• Report any broken, damaged, missing or equipment (toilets, faucets, door locks, etc.) to the Venue Manager.
• Event set-up and break down of furniture including, chairs, tables, etc.
• Ensure venue is cleaned according to company protocol and standards
• Ensure guest safety by addressing any broken glass, spills, or other safety hazards
• Maintenance and repair of items as needed
• Other duties that may vary under the direction of Management
• Assists clients and vendors with loading in / out of equipment and decor as needed
• Perform any general cleaning tasks using standard cleaning products as assigned by the supervisor to adhere to health standards

Qualifications & Requirements
• Custodial experience is preferred
• Knowledge of banquet equipment, table and linen sizes, etc. preferred
• Punctuality, reliability, and exceptional work ethic and are must
• Effective communication skills, problem solving, and an ability to interpret direction
• Follow supervisory direction safely and effectively
• Attention to detail and the ability to work quickly and within time constraints
• Ability to use basic hand tools and basic portable power tools as applicable
• Flexibility to work varying hours evenings and weekends
• Ability to read, write, and speak sufficient English
• Demonstrate diplomacy in all interactions while using appropriate behavior and language
• High School diploma/GED equivalent required
• Must be 18 years of age or older

Physical Demands
• Ability to lift and move multiple tables and chairs and podiums weighing up to 80 lbs. through a crowded room
• Ability to grasp, lift and/or carry, or otherwise move or push goods on a hand cart/truck weighing a maximum of 1800 lbs
• Ability to stand for long periods of time, climb ladders, bend, and lift heavy objects
• Ability to continually stand and walk during shift
• Ability to continually reach with hands/fingers/arms during shift
• Occasional climbing, balancing, kneeling and crouching during shift
• Occasionally encounter toxic chemicals used for cleaning

event bartenders 

We are seeking hard working individuals with banquet or event bartender experience. As an Event Bartender you’ll be responsible for upholding company standards of hospitality and providing excellent customer service to our guests. Having a vast understanding of the methods and quantities in common drinks and the ability to improvise upon request is required. Professionalism and ability to read and interact with guests is the key to success in the role.

If you love people, frequently exceed expectations, and have a roll up your sleeves attitude, this position is for you! Hours vary by event, though an average shift may be 6-8 hours, 1-2 days/week. Availability for nights and weekends are required.


Essential Duties & Responsibilities
• Provide professional and courteous guest service.
• Ensure all bars are set-up and stocked in advance of all events with ordered bar service.
• Responsibly serve alcoholic, and non-alcoholic beverages to event guests and ensure ABC liquor laws are followed.
• Complete projects as determined by leadership.
• Maintain bottles and glasses in an attractive and functional manner to support efficient drink preparation and promotion of beverages.
• Maintain cleanliness of the bar area including counters, sinks, shelves and storage areas.
• Assist in re-stocking and replenishment of bar inventory and supplies. Completes all side work duties.
• Attend pre-shift meetings to ensure understanding of all event and bar details.
• Follow closing shift procedures which includes; cleaning all areas and equipment, covering and putting away all juices, fruit, and garnishes, placing glassware in the proper place, empty trash, securing all alcohol and service equipment at the close of each function.
• Ensure that accurate and complete consumptions sheets are completed for each bar executed for a banquet. Inventory all beverage products, mixers, etc., prior to and after each event for cost reconciliation purposes.

Qualifications & Requirements
• Knowledge and passion about cocktails and service
• An outgoing personality and desire to engage with guests
• Basic drink knowledge
• At least one years of experience in a full service, high volume catering or restaurant setting
• Ability to work well under pressure and multitask in a fast paced environment
• Reliable transportation and communication
• Awareness and compliance with ABC liquor laws
• Professionalism and willingness to pitch in
• The ability to be on your feet for extended periods of time, and do some heavy lifting as required.
• Must be available for events booked on evenings and weekends.
• Servsafe or TIPS certification a plus